Dedicated teams of experts
From implementations to staff training & ongoing consultations, we’re here to help you achieve the outcomes that matter most to you
We make sure technology works for you, not the other way around
When you have a SONIFI Health patient engagement platform, we are your single point of contact for implementation, installation, optimization, insights, enhancements, strategies, support, maintenance, and servicing.
From implementations to staff training & ongoing consultations, we’re here to help you achieve the outcomes that matter most to you
Remote monitoring & automated notifications identify issues for proactive resolution before impacting the end user experience
Support is available around the clock with our U.S.-based technical assistance center & nationwide team of certified field technicians
Our teams of industry experts and technical professionals work alongside you — and behind the scenes — to make sure our technology is serving you and your patients.
Every installation is assigned a dedicated implementation team with professional project management, because it takes more than a successful installation to have a successful implementation.
We offer five types of staff training for implementation, new staff onboarding, and ongoing skills for your system, because effective user training helps lead to higher adoption and continued success.
Our team of nursing executives — all registered nurses and certified patient experience professionals — give ongoing consultations to drive patient education engagement and strategies for your hospital.
We know technology alone cannot drive progress toward your goals, so our customer success executives partner with you to make sure you’re receiving and seeing ongoing value from our platform.
We offer turnkey design-to-delivery support, no matter your needs & budget.
Field service
Survey, install, break-fix
Infrastructure expertise
Optimization, testing, repair
Cable plant & IP networking
Design, installation, upgrade
Remote service
Monitor, update, troubleshoot
Technology integrations
Hardware, software, automation, cloud
Device management
Compatibility, testing, optimization
TVs, tablets & digital devices
Procurement, installation
Distribution
Storage, logistics, fulfillment
SONIFI Health provides direct-dial access to fully trained experts who can remediate issues remotely and dispatch on-site support.
Our team’s decades of expertise with TV solutions, digital platforms, smart room automations and dozens of other key system integrations ensure your organization has successful implementations and seamless technology experiences.
Our platform is tried and true — but we’re also continuously adapting our systems, engineering new innovations, and evolving as healthcare does, too.
We’re ready to partner with you and simplify patient engagement, together.
Let us know what your facility needs, and what questions or concerns you have. We’re here to help!