200+ nationwide field techs
Experienced professionals, with an average tenure of 15 years at SONIFI, have mobile parts warehouses nationwide for quick and efficient service.
Service & support
We make sure technology works for you, not the other way around
Full-scale service platform
24/7 technical assistance
Our U.S.-based technical assistance center is staffed by SONIFI employees with multilingual support available any day, any time.
Proactive issue identification & resolution
Remote monitoring and automated notifications identify issues and enable proactive resolution before impacting the end user experience.
Enterprise system service
Turnkey design-to-delivery, maintenance & project managementField service
Survey, install, break-fix
Infrastructure expertise
Optimization, testing, repair
MATV cable plant & IP network
Design, installation, upgrade
Remote service
Monitor, update, troubleshoot
Technology integrations
Hardware, software, cloud
Device management
Compatibility, testing
Distribution
Storage, logistics, fulfillment
Commercial & medical-grade TVs
Procurement, mounts, installation
Nationwide support
- 200+ SONIFI-employed field techs & 100+ certified contractors
- Expertise in healthcare, hospitality & commercial environments
- Efficient site surveys & installation
- Support for RF/coax & IP infrastructures (wired/wireless)
- Reliable satellite, cable & IP distribution systems
Technical Assistance Center
We’re more than a help desk
SONIFI simplifies technical support by quickly learning your business through our online training. You get access to experts and accurate call documentation through our cloud-based phone and ticketing system.
third-party integrations & implementations
We’ve been in business for 40+ years
Our decades of experience with TV solutions, digital platforms, EHR integrations, smart room automations and dozens of other key system integrations ensures your facility has successful implementations and seamless technology experiences.
- Patient entertainment & positive distraction
- Automated education assignments, charting & patient prompting
- Clinical services & workflow efficiencies
- Meal ordering & meds-to-beds
- Temperature, light, window shade & voice controls
- Digital whiteboards & patient door signs
- Public area signage & digital displays
Looking for support?
Let us know what your facility needs, and what questions or concerns you have. We’re here to help!