A Better Patient Experience
Capturing and retaining patients who have choices in an era of healthcare consumerization
Deliver comfort & care when patients need it most
The breadth of relaxation options we provide – movies, TV, music, spiritual content, white noise, and more – offers clinical staff the tools to calm and distract patients when they are far from the comforts of home.
The value of entertainment shouldn’t be overlooked. When a patient has lost control, the TV can be a positive distraction. Patients and families benefit from being able to distract their minds, even if for a short time, from what is typically a very stressful time. We’ve observed improved satisfaction, reduced anxiety, and a more positive hospital experience overall.
Real time service recovery
Our nursing dashboard delivers patient requests and feedback so you can provide timely interventions – be it for clean patient rooms, staff feedback, or ensuring timely meal orders. Don’t wait to hear about it in your HCAHPS weeks later.
of patients prefer to order meals through the TV5 acute care facilities (100+ patients)
opted to fill their prescriptions with the hospital pharmacyThe Christ Hospital – Cincinnati, OH
overall patient satisfaction with the SONIFI Health platformBrigham & Women’s Hospital – Boston, MA
Modernize to meet today’s consumer expectations
Offering patients access to Netflix and the streaming apps they’re used to at home, integrating Fitbit, or leveraging Amazon Alexa: with the right partner, these are all possibilities within your health system.