SONIFI Health provides powerful engagement automation tools that support hospital efforts in improving patient outcomes. These applications supplement and align with primary efforts surrounding health outcome improvement initiatives.

Promote positive behavior change

SONIFI effectively engages and empowers patients to become more actively involved throughout the care process. SONIFI delivers education to patients throughout the continuum of care following the patient from admission, during their inpatient stay, and post-discharge. Studies suggest that engaged patients will be more likely to live a healthy lifestyle, are better informed, more involved in their health care decisions and an advocate for his or her own safety.*


Assess and Address Readmission Risk

Patients that assume greater responsibility in their care are more likely to achieve better health outcomes and are less likely to be readmitted.* To help assess and promote patient involvement in the care process, SONIFI incorporates the Patient Activation Measures (PAM) assessment. This tool assists hospitals in predicting how actively involved patients will be in their care. The SONIFI system can easily assign a PAM score to the patient which helps identify patients at risk for readmission and other adverse health events. The SONIFI system can improve care coordination for the patient and reduce health disparities through integration with other hospital systems.


A study out of Brigham & Women’s Hospital shows 89% of Patients indicated that using the SONIFI Health system improved their education

Reinforce care and recovery instructions

SONIFI improves the hospital’s ability to ensure that patients are educated about their condition through automated delivery of patient education. Education can be automatically assigned based on information obtained from the EMR. Patients have greater control over when they watch their education so it’s viewed when they are more ready to learn. Specified patient education and hospital instructions are easily accessible before, during and after their stay.


The SONIFI system helps prepare patients for more meaningful teach back opportunities. Video education presents consistent messaging, reliable content, and repeatability. The system initiates discharge planning upon admission so patients are better prepared to continue care and recovery upon discharge. The patient is provided access to the same educational content which allows them to review their video education as many times as needed to understand their disease process or new diagnosis.


Facilitate Meaningful Conversations

SONIFI provides a platform for hospitals to present patient education, care instructions, and hospital information to better engage patients and families in the care process. With a higher level of understanding, patients and their families are able to engage in more meaningful conversations with their care team.



The SONIFI system automates several non-clinical tasks to help nurses focus more on direct patient care and discharge preparation. Study data out of Banner Health shows that automated patient engagement features can alleviate up to 2 hours of non-clinical tasks each day. Automated features include patient education, meal ordering, questionnaires, discharge management, pain assessment, entertainment and more.


Evidence of using Patient Activation Measures has shown that 70%-100% of readmissions are PAM levels 1 and 2. Based on assigning education to the patient’s PAM level, every 10 point improvement on the PAM scale has 17% decreased likelihood of hospitalization.

*Source: Is Patient Activation Associated with Future Health Outcomes and Healthcare Utilization Among Patients with Diabetes? Journal of Ambulatory Care Management, Oct/Dec 2009.

Compared to a PAM level 1, a PAM level 4 patient incurs $5,101 less in hospital expenses during the average hospital stay.

* Greene J., Hibbard, J. How Important is Patient Activation to Outcomes and Costs? Presented at the Annual Research Meeting of Academy Health, June 14, 2011, Seattle WA