Implementations don’t have to be a headache for your clinical staff

It’s not uncommon for clinical teams to say that implementing any new system in their hospital feels like just another thing to add onto their workload.

But at SONIFI Health, our interactive system is actually designed to relieve bedside staff so they can focus more on patient care, while also empowering patients with the information, comforts, and conveniences they want most during their stay.

Here are some of the steps SONIFI Health takes during implementations to make things as simple and helpful as possible for your clinical staff:

1. Incorporating patient education

Patient education is a cornerstone of the SONIFI Health interactive system.

Before go-live, we work with your clinical team to integrate your EHR workflows and education videos so assignments can be automated.

The interactive system makes it clear and simple for patients to find their assigned education when they’re ready to view it. And automatic reminders to watch video assignments boost patient compliance without needing to ask bedside staff to add another task to their rounds.

Education progress is also automatically charted back into the patient’s EHR for your clinical team to see, and to follow up with patients if needed.

2. Answering patients’ FAQs

Any bedside nurse can tell you the questions they get asked over and over and over again by patients and their families.

SONIFI talks with your teams ahead of implementations to get all that information added to the system so patients and families can easily access it anytime during their stay.

Hospitals frequently include things like:

• Guest parking & valet details
• Cafeteria hours & locations
• How to log in to the Wi-Fi
• Gift shop & personal items available to purchase
• How to connect with a patient care navigator
• Financial, community health & social services
• How to request integrative therapies (massage, art, pet, aromatherapy, music, etc.)
• Chapel & spiritual services available

This helps eliminate a lot of that repetitive mental load from nurses who are trying to complete their clinical tasks. It also alleviates the interruptions and extra time overnight or travel nurses need to find out the answer to things they may not know off the top of their head.

3. Training your clinical team

To make for a smooth transition to go-live, SONIFI Health provides comprehensive staff training, including for clinical users and train-the-trainers.

The training is specifically built for nurses, clinical administrators, and patient educators, and it covers how both patients and clinical users interact with the system.

Our nursing executives will also help build onboarding and ongoing training programs to help your clinical teams beyond implementations as well.