Patient Experience

16 creative ways to engage patients

SONIFI Health By SONIFI Health
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April 3, 2021

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Creative patient engagement doesn’t have to take a lot of work.

Hospitals and clinics around the country have been customizing features on their interactive TVs to entertain and comfort patients — even in the midst of a pandemic.

These creative uses of the interactive patient engagement platform have been quick to implement with little to no cost, and without interrupting clinical workflows.

Here are 16 examples of how to creatively engage patients using the in-room TV.


Offering positive distraction

Beyond entertainment, streaming & relaxation content

  • On-demand videos of pet therapy dogs
  • Livestream events & religious services
  • Around-the-clock feed of an aquarium or zoo cam
  • Videos of gentle yoga stretches to do from the bed
  • Trivia or motivational quotes looping on a dedicated channel

Reassuring patients

Beyond care plans, prescribed education & discharge instructions

  • Welcome videos from your hospital president or chief medical officer
  • Informative images about safety precautions & hospital amenities
  • QR codes to easily direct patients to portals, medication information & more

Keeping it personal

Beyond patient requests & surveys

  • Messages of encouragement from friends, families & supporters
  • Photos and personal bios of everyone on the care team
  • Videos of staff singing, dancing or doing the latest social media challenge

Engaging pediatric patients

Beyond games, movies & music

  • Colorful menus & fun display images
  • Breathing exercises featuring cartoon animals
  • Book read-alongs, narrated by hospital friends & supporters
  • Videos of clinicians doing magic tricks

An interactive system can help improve outcomes through streamlined clinical workflows, seamless integrations and strategic patient experience tactics.

Harness the flexibility of your interactive TV platform to bring your creative patient engagement strategies to life with some simple assets and easy-to-use features.

Beyond care planning, education and entertainment, your interactive platform can be a powerfully effective tool to bring patients much-needed comfort.

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Editor’s note: This article was originally published in August 2020 with COVID-19 specific use cases. It has been updated for comprehensiveness and freshness.

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